To help work colleagues grow, DRAW them out by asking questions

10/04/08 10:49 Filed in: Protocols | Ask questions
You're at work, and you want to help others grow. Instead of giving advice or suggestions, ask questions that fit the DRAW protocol:
  • Define: Get the facts defined.
  • Respond: Get the facts responded to in terms of feelings/experiences.
  • Analyze: Get the facts, feelings, and experiences analyzed.
  • What’s next?: Get next steps considered.
Here's a set of DRAW questions you can use for a 15-minute conversation:

Define: Get the facts defined.
  • What’s going on in your work?
  • What people/projects are you spending your time/energy on?
  • What are your goals for this next week/month?
  • Whom do you talk to about your work? What do you talk about?
Respond: Get the facts responded to in terms of feelings/experiences.
  • What progress on your goals have you experienced? What’s been satisfying?
  • What roadblocks have you experienced? What’s been frustrating?
Analyze: Get the facts, feelings, and experiences analyzed.
  • What are the reasons for your feelings of satisfaction and frustration?
  • What can you do to build on your progress/minimize your roadblocks? Who can help you?
What’s next?: Get next steps considered.
  • You talked about ___ today. What do you think you’ll do?
  • How can I pray for you?